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Another angry Shell Energy customer

Another angry Shell Energy customer

Extract from a Shell Energy customer review posted during the past 24 hours on Trustpilot: “Another wrong bill, credit threats while they don’t respond”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 19 May 2021.

Another wrong bill, credit threats while they don’t respond

They’ve billed the wrong amount again, for things they said had been corrected months ago. I’ve asked for a clear, correct calculation of my bill multiple times. Customer service are not responding, and in the meantime the automated system is threatening to damage my credit rating. I am trying to resolve this situation, Shell are taking forever to respond, and my credit file may be damaged as a result.

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

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